1. Introduction
ReadAccess.co.uk (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.
2. Information We Collect
a) Analytics
We use analytics tools (e.g. Google Analytics) to understand how visitors use our site. These tools collect anonymous usage data, such as:
- Anonymised IP address
- Pages visited, session duration, and click behaviour
- Device and browser type, operating system, and geographic region
This information is aggregated and does not personally identify you.
b) Contact Form
If you choose to contact us via the site’s contact form, we collect:
- Your name (if provided)
- Email address
- Message content you provide
This information is used solely to respond to your inquiry and is not shared with third parties unless required by law.
3. How We Use Your Information
We may use the information we collect to:
- Monitor and improve website performance and user experience
- Respond to your messages from the contact form
We do not use your data for marketing, advertising, profiling, or automated decision-making.
4. Legal Basis (UK/EEA GDPR)
We rely on:
- Legitimate interests: to analyse and improve our website.
- Your consent / contractual necessity: to process your message through the contact form.
5. Data Sharing & Disclosure
We do not sell, rent, trade, or otherwise transfer your personal information to external parties, except:
- Service providers assisting with website analytics or hosting
- When legally required by local laws or legal processes
6. Data Retention
- Analytics data is retained in aggregated or anonymised form for up to 26 months, depending on the provider’s policies.
- Contact form messages are typically retained for no longer than 12 months, unless legally required to keep them longer.
7. Cookies & Tracking
We use analytical cookies or similar technologies to collect usage data. You can control cookie usage through your browser settings or opt-out tools.
8. Your Rights (UK/EEA)
You have the right to:
- Request access to your data
- Request correction or deletion of your data
- Object to specific processing (e.g. analytics)
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at sales@readaccess.co.uk.
9. Security Measures
We implement appropriate technical and organisational measures to protect your data from unauthorised access or disclosure.
10. International Transfers
If our analytics or hosting providers transfer data outside the UK/EEA, they rely on appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).
11. Children’s Privacy
Our site is not directed at children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the date of the latest revision at the top of the policy. Your continued use of the site after changes constitutes acceptance.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: sales@readaccess.co.uk